TidyQuote
Privacy

Your business records, handled with care.

Effective 29 October 2026 · TidyQuote beta

Local use and optional cloud accounts

TidyQuote stores business details, customer names and contact details, property addresses, scope and private notes, quotes, estimated costs, booking dates, checklists, labour times and manual payment records. Without connecting an account, iPhone records stay in the app’s local files. If you connect and choose to upload, these records are stored in your cloud workspace and can be accessed from the signed-in website and connected phones.

Sign-in and hosting providers

Supabase provides account authentication. You can use enabled Google, Apple or email sign-in options. Sign-in processes account identifiers, email addresses and authentication records. Google and Apple apply their own privacy policies to their sign-in services. Supabase account deletion does not delete your Google or Apple account. The website and customer database are hosted through OpenAI Sites on Cloudflare infrastructure. Providers may process technical information such as IP addresses and request logs to operate and secure these services. Information may be processed outside your country; the authentication project is in Seoul, South Korea, and website infrastructure is distributed.

Why information is used

Records are used to provide your customer database, quoting, scheduling, offline access and syncing. Each account has separate records. We do not include advertising or third-party analytics SDKs, sell customer records, or use records for advertising. You are responsible for having permission to store customer information. Avoid entering information that is not needed for the cleaning job.

Device connections and offline copies

Approving a phone grants it access to your account for up to 30 days. The phone stores its access token in the iOS Keychain and keeps records locally for offline use. Disconnecting hides the account’s local records but retains its separate file for reconnection. You can revoke phone access from the website. Revocation does not remotely erase offline copies. The app saves a local safety copy when you choose the cloud version during a sync conflict.

Sharing and reminders

You choose the destination when sharing quotes, PDFs or messages. Private notes and cost estimates are excluded from customer quote exports. Full database exports include private notes. Shared copies follow the receiving service’s privacy practices. PDF exports may remain in temporary storage until iOS clears it. With permission, local reminder notifications can show customer names and quote references on your Lock Screen. Reminders are not sent to customers. Booking changes do not notify customers automatically.

Access, export and deletion

Use Account to export your records or delete the TidyQuote cloud account and its records. Deletion revokes phone access and clears the active copy on the phone performing deletion. Other offline copies, safety copies, exports and device backups may remain; remove them separately. Reconnecting another offline copy may upload records again. Removing the iPhone app removes its local files. Provider backups and security logs may follow provider retention periods. We cannot restore records that have been permanently deleted.

Support correspondence

If you email support, your email address and the information you send are used to respond and troubleshoot. Porkbun forwards support messages to our Google-hosted support inbox. Resend delivers account sign-in emails and processes recipient addresses and delivery records for that purpose. Support records are retained as needed to handle the request and necessary obligations. Contact us for privacy questions or to request deletion of support correspondence.

Launch notifications and feedback

If you request an iPhone launch notification, we store your email address, request time and the consent wording version to send one launch email. This does not subscribe you to a newsletter. Withdraw your request by emailing support@gettidyquote.com. We remove notification-list entries within 90 days after the launch email is sent, or when you withdraw. To limit form abuse, temporary hashed network identifiers and request counts are retained for up to two hours. If you share beta feedback, we use it to improve TidyQuote and ask separately for permission before publishing a testimonial.

Contact

support@gettidyquote.com

Subscriptions

Optional Pro subscriptions are billed by Apple. TidyQuote receives signed purchase information including a transaction identifier, product, expiry and a link to your TidyQuote account to provide Pro access across your devices. We do not receive your payment card details. Apple sends renewal and refund updates. Manage or cancel subscriptions in your Apple Account; deleting TidyQuote does not cancel billing.